FAQ

Monday to Friday only (except for PH)

same day : 9.00am (Lunch) ; 1130am (Dinner)

10.30am - 12.30pm (Lunch)

5.00pm – 7.30pm (Dinner) dinner delivery not cover for Seri Kembangan

Min order RM20 (delivery charges RM3), free delivery for an order above RM40

+60 18-918 9019 (Lunch)

+60 18-660 4861 (Dinner)

The Company will have no responsibility for, or be associated with, food prepared by the Company, which is retained by clients for consumption after 3 hours of food sending

Yes, we are Halal and ISO certified.

Our macro count based on the meals only. The sauce calories aren’t included in the macro count.

If you wish to deliver on a specific time, there will be an additional charge of RM10/trip. Please notify us before making the order.

Delivery solely based on weather and traffic. Our rider will try to keep up the pace and deliver before the said time zone. We are sorry if slightly delayed due to lots of uncertainty.

We change the menu every day.

Whatsapp us at 018-9189019 for the changes.

GoClean meals are freshly made in the morning/evening. So, we won’t suggest to keep it overnight. Please consume it in 2 hours after receiving it :)

We are sorry that we are not doing any customisation of the food.

The rider should text/call the customer when arrived, the maximum of 10 minutes waiting time before the rider place the food at the reception counter/ guardhouse/food is forfeited. Strongly suggest Customer to provide alternative contact number should he/she be unable to collect the items during the scheduled time of delivery.

Yes, you may cancel an order before we have confirmed your order (a “Confirmed Order”) or received a confirmation email, we will refund your payment after deducting 5% of processing fees (within 3-5 working days) Cancellation is not allowed after we have confirmed your order, thanks!

Delivery free for the subscription package

After purchasing the package, WhatsApp us at 018-9189019 for the preferred date and menu. If no dates are stated, we will start your subscription consecutively from the date of purchase with our chef choosing which meal to send each day.

WhatsApp us at 018-9189019 to inform for the change by 8.30am the same day

5 days package (expiry in 1 month)

20 days package (expiry in 3 months)

Any unused balance at the end of package is forfeited.

Kindly select from the daily menu.

We will reduce the rice/spag for Fat Loss package.

You can top up any menu on top of the package, no minimum order and no delivery charges for the add on

The same package can use for lunch/dinner - kindly stated clearly when you send the preferred menu to us